“This is a business (Casino Resorts) that thrives on competition. For 24 hours a day 7 days a week, the strip hosts the most violent competition in business in America.” – Steve Wynn

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We understand how valuable your business is. Within each individual casino operation the employees are hosts to thousands of customers and guests. In this billion-dollar industry, do you feel confident that you’re casino is running at its best? Or, could you be losing money? Or, could you be losing competitive advantage?

Our team of hospitality and gaming professionals conduct full assessments of your property. These experts consult with different departments and investigate current operations. Our services give you a clear understanding of your company’s reputation and internal processes. We then provide the recommendations for cutting costs, increasing efficiencies, and generating additional revenue streams.

But, it doesn’t stop there. PeopleChamps will work through every stage of the transition, no matter how big or small. Need to build a marketing team? Is it time to start a loyalty program for your players? What about expansion, is it time to build a BINGO room? If you don’t know the answers to those questions, we can help you decide what is next. PeopleChamps will build the infrastructure for advanced programs that are right for you. From training to workshops, you will have a more efficient system without those typical pain points that occur during change. We are your partners when you are ready to make more, do more, become more!

Contact PeopleChamps Now

We Offer

Casino/Resort Development & Design Planning
Pre-Openings & Openings
Casino Expansion Planning
Dealer Training School Operations
Casino Supervisory & Management Training
Slot Floor Analysis
Table Game Analysis
Table Game Specific Performance Evaluations
Game Protection Audits & Training
Surveillance Training
State Casino Control Commission, Gaming Regulator, Prosecutor’s Training
Property Operations Assessments
Mystery (Secret) Shopper Services
Guest Service & Guest Touch Point Audits
Process Improvement Initiatives
Human Resources
F&B / Hotel/Resort Operations
Marketing
IT
Retail
P&L Analysis & Cash Flow Analysis
Property Expansion Analysis
Business Systems Audits, Analysis & Assessments
Gaming/Casino
Marketing Plan Development
Brand Expansion
Player Development
Special Events
Celebrity & Sports Legends Appearances/Meet & Greets

Our Services

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Executive Recruitment & Placement Services

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Casino & Resort Operations & Marketing

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Tribal Development Programs

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New Business Development & Investment Opportunities

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Job Board

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Organizational Development, HR & Training

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Mentoring & Coaching Services

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Guest Speaker Services