Written by People Champs Can the benefits of hiring mystery shoppers for your casino make a difference in your business? We think so, and we really can’t understate the importance of knowing more. Staff Members Aren’t Clueless. Directly observing your casino staff in action is all well and good–even essential to proper supervision. However, employees are not stupid. They are not
Written by People Champs Benefits of Indian gaming on economic growth for tribes are a commonly heard positive aspect to opening a casino or gaming floor. The full impact of Indian gaming on economic growth for tribes is outstanding and far reaching. Tribes are increasingly noticing the benefits of Indian gaming as more and more casinos and gaming facilities are opened.
Written by People Champs Delegation Tips for First Time Managers works and we have four great reasons why. Being in charge of day-to-day operations is not an easy task. First time managers have to feel their way inside a company, that is unfamiliar to them, and already familiar to employees, staff and administrators. These four delegation tips will help make
Written by People Champs The Difference Between Customer Service & Hospitality: Knowing the Difference in the Casino Industry Do you really know the difference between customer service & hospitality when it comes to the casino industry? That correlation between customer service and hospitality is frequently asked in various industries, and it can sometimes lead to confusion. In the
Written by People Champs Why Your HR Department Is The Most Underrated Aspect Of Your Company Let’s face it: Human Resources is never going to win any popularity contests, with employees or management. Employees don’t appreciate all the rules and regulations that HR is required to enforce, and management doesn’t like many of those policies, either. In fact,
Written by People Champs Five Important Steps for Hiring the Right People–All the Time Hiring someone is a big commitment on both sides. When you make a commitment to hire someone, you’re banking (literally) that this person will work out. Otherwise, you will be spending money on more training, or on repeating the advertising and hiring process. The
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